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Quality Policy

Quality policy

The organization of Café Rico S.L.U aims to ensure that the Quality of the service it provides is a true reflection of the expectations of each client, ensuring the long-term success of the company.

For this, the management of Café Rico S.L.U establishes, declares and assumes the following principles that make up its Quality Policy:
  • Improve productivity, increase the efficiency of processes and reduce operating costs and, consequently, increase the competitive advantages of the company.
  • Establish and meet general quality objectives.
  • Implement the continuous improvement of the defined Quality process and, therefore, the improvement of the effectiveness of the System.
  • Participate in the detection of problems and collaborate to the extent available to solve them with maximum efficiency and in the shortest time possible.
  • Involve and commit the personnel in order to seek their participation in the management, application and continuous improvement of the Quality System.
  • Orientation to the Client and to all the interested parties, striving to know and satisfy the needs of the interested parties to offer them a service with added value that exceeds their expectations.
  • Confidence in our Human Team, valuing people, promoting respect, trust and communication within the organization and promoting their training and development.
  • Involvement with the Environment, collaborating in the development of our environment and promoting actions that promote the integration of all interest groups.
  • Strict compliance with applicable regulations and standards. 
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