Quality policy
The organization of Café Rico S.L.U aims to ensure that the Quality of the service it provides is a true reflection of the expectations of each client, ensuring the long-term success of the company.
For this, the management of Café Rico S.L.U establishes, declares and assumes the following principles that make up its Quality Policy:
- Improve productivity, increase the efficiency of processes and reduce operating costs and, consequently, increase the competitive advantages of the company.
- Establish and meet general quality objectives.
- Implement the continuous improvement of the defined Quality process and, therefore, the improvement of the effectiveness of the System.
- Participate in the detection of problems and collaborate to the extent available to solve them with maximum efficiency and in the shortest time possible.
- Involve and commit the personnel in order to seek their participation in the management, application and continuous improvement of the Quality System.
- Orientation to the Client and to all the interested parties, striving to know and satisfy the needs of the interested parties to offer them a service with added value that exceeds their expectations.
- Confidence in our Human Team, valuing people, promoting respect, trust and communication within the organization and promoting their training and development.
- Involvement with the Environment, collaborating in the development of our environment and promoting actions that promote the integration of all interest groups.
- Strict compliance with applicable regulations and standards.